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Consumer Alert December 05, 2002 – At OUC—The Reliable One, we take pride in offering a wide range of useful products and services to our customers, including residential energy audits and home fix-up programs. Unfortunately, unscrupulous individuals or companies sometimes misrepresent themselves as being associated with OUC or one of our programs. If someone claims to work with OUC, ask to see identification. Every OUC representative and contractor carries an OUC photo ID badge — and we're happy to let you know who we are. Also, please remember that OUC never conducts door-to-door sales. If you think someone has misrepresented themselves or their business, contact the Orange County Consumer Fraud Unit at 407.836.2490. You may also contact OUC at 407.423.9018. Company Makes Outrageous December 05, 2002 – A company is making outrageous claims about contaminated drinking water in Central Florida. Some people say it’s a trick to get you to spend hundreds of dollars on something you don't need. If you listen to the warnings, the Lady Lake Water Plant is churning out chemicals that have so many syllables you can't pronounce them. But, it turns out the water is fine and the people paying to send out the warnings have good reason to scare you. They make their living selling water purifiers. Peter Sirolli got the troubling news in the mail. The flyer from the National Water Safety Program was titled "City Water Update." It indicated his water contained chemicals linked to cancer and miscarriage. “Puts fear into you big time. You wonder if you’re going to get sick, is it going to mess you up,” says Sirolli. Peter started boiling his water and considered calling the number on the flyer for the free water test, until he did a little checking with the town. “The water quality is really quite good,” comments Sirolli. Lady Lake's town manager showed Channel 9 their water tests. They do have some chemicals present, but they're all well below state and federal limits. A spokesman for the National Water Safety Program told Channel 9, “Just because water meets EPA standards, doesn't mean that it's pure." They don't believe the flyer is a scare tactic. It's paid for by companies that sell water purifiers. You might remember, Action 9 got a free water test from a Sanford company this summer. Surprise, surprise, the company found signs of contamination and wanted to sell us a pricey purifier. But our tests on the water showed it was clean. The water program doesn't work with that company and they say they carefully screen all the companies they do work with. Peter Sirolli doesn't care. He thinks the flyer is nothing more than a scare tactic. “They need to get out of town,” says Sirolli. The flyers are on their way to Windermere and Oviedo too. They'll also contain the warning that chemicals have been detected in the city water supply. It’s strange they’re sending them to Windermere, since they don't have a city water plant. Eighty-percent percent of people there are on private wells. © 2002 WFTV-TV
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