Residential services
 
Home service request
 
Pay your OUC bill
  How to read your bill
 
Energy usage info
 
Your electric rates
  OUC water services
 
Your water rates
 
Tree trimming info
 
Street light problems
 
Customer service
 
Preferred Contractors
 
Your Home and OUC

We’re not just selling electricity and water – we’re selling total customer satisfaction. And that means giving you flexible solutions at competitive prices, responding quickly to your questions and finding better, more cost-effective ways to serve you.

Residential services

At OUC, our priority isn't just selling energy, it's saving energy as well. Through our variety of home energy and lighting services, our residential experts can show you how to buy an energy-wise new home or how to make your old home more energy efficient. With OUC's new residential lighting program, we can even install security or decorative lighting on your home's exterior. Best of all, if you qualify, OUC may even pay you to implement certain energy-saving measures. more

Tree trimming information

Central Florida is known for its beautiful tree canopy, and at OUC we take great care when trimming trees near above-ground power lines. more

Street light problems

When street lights brighten your neighborhood, streets and sidewalks are safer for everyone. If you see a street light problem in the City of Orlando, call OUC at 407.737.4222. You can also report a street light outage online. more

Contact OUC's customer service center

If you have questions or need more information about your account or your utility service, simply contact our customer service center for assistance. more