The new myOUC Account Summary page makes managing your account easier than ever.
Learn about the different ways you can pay your bill online.
Easily update mailing addresses, phone numbers, emails, and more.
Access the same important information on your phone, tablet, or computer.
Log in to view and pay your bill, update your info and more.
Incentives for making your home more efficient.
It's easy to start, stop or move services.
Find out how to improve your home's efficiency.
For your company's communication deployment plan
Designed to assist mid-sized and large commercial customers.
Lighting and Cooling Solutions
Find the current rates schedule for your business
The world’s solar landscape is expanding.
Learn about OUC’s renewable and conservation efforts.
OUC believes in strengthening our community.
Educational resources for teachers and kids.
Access our archive of new releases, feature stories and more.
Find out if a career at OUC might be right for you.
OUC strives to make public information readily available.
Standing out as The Reliable One since 1923.
OUC draws its water from the pristine Lower Floridan Aquifer. We have used the same source since 1957 with a proven track record of producing water that meets the highest standards of purity.
We closely monitor and sample our water as it is pumped from a system of 31 deep wells. We treat it with ozone, the strongest disinfectant available, at all seven of our water-treatment plants. We then continue to test our water at multiple points along the way to your tap.
OUC does not use lead services or pipes like those employed in older cities, and we take corrosion-control measures to not only protect our more than 1,800 miles of water lines, but everything else our water touches on the way to our customers' faucets.
In addition to meeting all federal and state regulations, OUC has its own water-quality lab that conducts 20,000 tests per year to ensure the quality and safety of our drinking water. Our chemists test for more than 135 regulated and unregulated substances including lead and copper. If customers have concerns about their water quality, they can call our lab at 407-434-2549 to speak with a water-quality professional or e-mail WQLAB@ouc.com.
Additionally, OUC mails its annual Water Quality Report to all water customers. It contains detailed information about our drinking water and the steps we take to ensure its safety. These consumer-confidence reports outline what we test for, OUC levels, and allowable levels. There is even a section publishing the results of our lead and copper sampling at customer taps. Past issues of Water Quality Reports are available on our website.
At OUC, we take our name, The Reliable One, seriously, and we work hard to live up to our reputation every day. We proudly accept our responsibility to maintain the public trust, and we are committed to providing safe, high-quality, great-tasting water today and for generations to come.
We welcome our customers to take a few minutes to learn more about the steps we take to ensure their water is of excellent quality by clicking here.