ATTENTION: All OUC offices, including our Customer Service Centers, are closed Monday, May 29th in observance of Memorial Day. We’ll return to normal business hours on Tuesday, May 30th. Disconnects for non-payment will be suspended during this time for both traditional and OUC Power Pass customers. You can still make payments, report outages and use other self-service features by logging-in to your myOUC online profile or by using our 24-hour outage reporting line at 407-423-9018 in Orlando and Orange County or 407-957-7373 in St. Cloud and Osceola County.


In 2010, OUC recycled thousands of pounds and thousands of gallons of hazardous materials in an environmentally responsible way, but we also recycled these materials listed below:

  • 18,300 lbs of cardboard and paper
  • 22,000 lbs of porcelain insulators
  • 73,400 lbs of wooden pallets
  • 65,200 lbs of wooden wire & cable reels
  • 54,400 lbs of retired brass water meters
  • 1,706,200 lbs of steel, aluminum and copper

Many of the above items could have ended up in a landfill, but our OUC employees have made a commitment “to do the right thing”, and bring these items to our centralized sorting areas to be measured and processed.

Going forward, OUC is planning a number of green initiatives. In November 2010, OUC introduced company-wide paper product recycling, Single Stream recycling (all bottles and cans in one bin) and continues to develop internal policies such as electronic document storage, online document review, double-sided printing and using recycled paper and office products.