How To Read Your Orlando/Orange County OUC Bill
Your monthly OUC bill offers much more than just payment information. It is also a great source for useful facts ranging from your personal usage history to customer service locations to money saving tips. Your bill also includes vital information regarding sewer and garbage services provided by the City of Orlando.
Use this example bill to better understand how to interpret your electric and water bill. For a larger view of the bill, simply click on it.
1- Account Number
Use this 10 digit number whenever you contact us about your account.
2- Consumption History
These graphs provide a quick visual record of your energy and water usage over the past 13 months, including your average daily usage for the current month.
3- OUC Meter Reading
Arranged vertically to make it easier to calculate total usage, this area shows your current and past month's readings as well as the number of days billed.
4- OUC Electric Charges
This is based on the number of kilowatt hours (KWH) used during the billing cycle multiplied by an energy charge and fuel charge, plus a fixed monthly customer charge.
5- OUC Water Charges
This is based on a fixed usage charge per each 1,000 gallons (KGAL) of water used during the present billing cycle multiplied by the corresponding consumption charge, plus a fixed monthly customer charge.
6- Other Agencies' Charge
Your OUC statement also contains the bill for certain fees and taxes charged by the City of Orlando, Orange County, and other state and local government agencies. Please contact these agencies for information about their charges. The Gross Receipt Tax applies to electric charges only.
7- The Bottom Line
Easy-to-read monthly total payment information...the total charges due, including any credits or past due amounts.
8- Due Date Reminder
Payment is due in our office on or before this date.
9- For Your Records
Helps you keep track of your bill payments.
10- Message Area
For notice about the status of your account. For example, a deposit amount on your account would be listed here.
11- Optional Account Items
Billing information about optional OUC programs.
12- Useful Information
Information about programs and services OUC offers for convenience and to help save you money.