Customer Service Payment and Locations
Amscot & Local Payment Centers
You can pay your OUC bill at any OUC Service Center, Amscot center, as well as at a number of convenient locations throughout Central Florida. There may be a small fee for payments made at these locations.
Note, payments made at any local payment center, including Amscot, are applied to your OUC account in real time. Payments deposited in drop boxes by noon will be credited to your account within two business days. No cash accepted.
Find an Amscot location
Find a Fidelity Express location
Or check the chart below to find a payment center near you.
Right Way Food Store
5003 Old Winter Garden Rd.
Orlando, FL 32811
Hours
6 a.m. - 12 a.m. daily
Subco
601 W. Oak Ridge Rd
Orlando, FL 32809
Hours
6 a.m. - 10 p.m. daily
Right Way Foods
5852 S. Orange Ave.
Orlando, FL 32809
Hours
5:30 a.m. - 10 p.m. daily
Lee Rd. Texaco
610 Lee Rd.
Orlando, FL 32810
Hours
6 a.m. - 10 p.m. daily
KS Gas & Food
3780 Ocoee Apopka Rd.
Apopka, FL 32703
Hours:
6 a.m. - 7 p.m. daily
J&B Mini Mart
11 Neptune Rd.
Kissimmee, FL 34744
Hours:
7:30 a.m. - 8:30 p.m. daily
Kwik Mart
2756 N. O.B.T.
Kissimmee, FL 34744
Hours
7 a.m. - 8 p.m. daily
Right Way Foods
1397 N. Lakewood Ave.
Ocoee, FL 34761
Hours
6 a.m. - 10 p.m. daily
Right Way Foods
167 W. Plant St.
Winter Garden, FL 34787
Hours
6 a.m. - 10 p.m. Mon-Sat.
7 a.m. - 9 p.m. Sun
Bank Payment Centers
Please note that St. Cloud customers can only make payments at St. Cloud branches and Orlando customers can only make payments at Orlando branches. These payments can take up to three business days to post to your account.
Orlando Federal Credit Union
1117 S. Westmoreland Dr.
Orlando, FL 32805
Orlando Federal Credit Union
2150 S. Semoran Blvd.
Orlando, FL 32822
Orlando Federal Credit Union
2500 W. Colonial Dr.
Orlando, FL 32804
Orlando Federal Credit Union
4500 S. John Young Pkwy.
Orlando, FL 32829
Orlando Federal Credit Union
400 S. Orange Ave.
Orlando, FL 32801
SunTrust Bank
4290 13th St.
St. Cloud, FL 34769
RBC Bank
2500 13th St.
St. Cloud, FL 34769
Bank of America
4300 13th St.
St. Cloud, FL 34769
PLEASE NOTE: OUC walk-in centers will be closing September 27, 2013. Customers are encouraged to use one of the alternate payment centers or methods, such as e-check or pay by credit card, listed on this page.
OUC Locations
OUC Service Center
Downtown Orlando
100 W. Anderson St.
Orlando, FL 32801
Hours
Mon - Fri 7 a.m. to 6 p.m.
(Commercial Svc
7:30 a.m. - 5:30 p.m.)
Sat - 9 a.m. to 1 p.m.
Sun - Closed
Closed on major holidays
**24-hour drop box available
OUC Service Center
Southwest Orlando
3800 Gardenia Ave.
Orlando, FL 32839
Hours
Mon - Fri 7 a.m. to 6 p.m.
Sat - Closed
Sun - Closed
Closed on major holidays
**24-hour drop box available
OUC Service Center
St. Cloud
1300 9th St.
St. Cloud, FL 34769
Hours
Mon - Fri 7:30 a.m. to 5:30 p.m.
Sat - Closed
Sun - Closed
Closed on major holidays
**24-hour drop box available
Pay By Phone
Call 407.423.9018 (option 2 for residential, option 3 for commercial) in Orlando/Orange County and 407.957.7373 in St. Cloud/Osceola County to make a payment using our automated phone system 24 hours a day. Please note, customer service representatives are only available during business hours.
Pay by Mail
Customers can make payments by mail.
- Payments with bill stub mail to: PO Box 31329, Tampa Fl 33631-3329
- For all other correspondence to OUC mail to: PO Box 3193, Orlando Fl 32802
If you have questions or need more information about your account or paying your OUC bill, simply contact our customer service center for assistance. In Orange County, call 407-423-9018, Monday through Friday, 7 a.m. to 6 p.m. and in St. Cloud/Osceola County, call 407.957.7373, Monday through Friday, 7:30 a.m. to 5:30 p.m.