Publications Library - Customer Brochures

As a municipally-owned utility, OUC works hard to ensure that our publications and other public information are available in a variety of formats. Please note, many of these files are very large and may result in long download times if you connect to the Internet at slower connection speeds.

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Storm Preparedness

• Hurricane Guide

  Provides helpful tips for you and your home before, during and after the storm.

Customer Service

• New Customer Information

  Helps you get connected, whether you've come from across the country or across town.
  Orlando | St. Cloud

  Request a Welcome Kit by mail

• Budget Billing

  Helps you budget your utility bill by keeping your monthly payment the same year round.
  St. Cloud

• Medical Alert

  Provides special consideration for customers with medical needs.
  Orlando | St. Cloud

• Project Care

  Provides emergency relief for temporary financial hardships.
  Orlando | St. Cloud

• Rely-A-Pay

  Let's you pay your utility bill without having to write a check or wait in line.
  Orlando | St. Cloud

Commercial Service

• Commercial and Industrial Custom Incentive Program

  Provides incentives based on the reduction in peak demand that your projects achieve.

• Commercial Services

  Includes information on OUCooling, OUConvenient Lighting, the Commercial Indoor Lighting Program and more.

• Small Business Efficiency Program

  Shows small business owners how to reduce consumption and improve operations.

Conservation & Renewables

• CFLs - Giving You The Power To Save

  Shows how compact fluorescent light bulbs can save energy and money.

• Home and Apartment Energy Guide

  Identifies the household appliances that have a bigger appetite for energy than others.
  English | Spanish

• Home Energy & Water Connection

  Provides smart ways to save energy and water in this 38-page book.

• Home Energy Fix-Up Program

  Helps you save on your monthly electric and water bills by working with a licensed, approved contractor.
  English | Spanish

• How To Read Your Meters

  Shows you how to take control of your energy and water savings.

• Plug In & Power Up

  Shows you where to charge your electric vehicle or plug-in hybrid car at Orlando City Hall or OUC's Reliable Plaza.

• Rebate Programs

  Helps reduce the costs associated with making your home more energy efficient.
  English | Spanish

• Solar Energy Guide

  Provides detailed information on solar water heating and photovoltaic (PV) systems.

• Top Energy Savings Tips

  Delivers tips to help you go green and save green.

• Utility Service Myths

  Uncovers the truth behind what makes OUC the Reliable one.

• Water Conservation Guide

  Shows you how to save water and lower your monthly utility bill.
  English | Spanish

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