OUC Wins 2007 ReliabilityOne™ Award in Southeast Region
Publication Date: 10/18/2007
Award Recognizes Most Reliable Electric Utilities Nationwide
SAN DIEGO, Calif. – This week OUC—The Reliable One was recognized by PA Consulting Group as the winner of the 2007 ReliabilityOne™ award in the Southeast region. The ReliabilityOne™ award is given annually to the utilities that have excelled in delivering reliable electric service to their customers.
“Our employees go to work every day committed to delivering the most reliable service to our customers,” said Byron Knibbs, OUC vice president of Energy Delivery. “We are very proud to have earned the ReliabilityOne™ award for the fourth time and to further solidify our reputation as ‘The Reliable One.’ “
All utilities operating electric delivery networks in North America are eligible for consideration for the ReliabilityOneTM award. There are a total of six regional awards, five to investor-owned utilities in the following regions: Mid-Atlantic, Southeast, Midwest, Plains, and West; and one to a community utility. The selection of provisional winners is based primarily on system reliability statistics that measure outage frequency and outage duration. After provisional winners are selected, each company undergoes an on-site certification process, which provides an independent review of the policies, processes and systems used to collect, analyze and report a company's reliability results.
“Once again, we are pleased to recognize a truly exemplary group of utilities from across the country,” said Jeff Lewis, PA’s ReliabilityOne™ Program Director. “As consumer demand for reliability grows and regulators place added pressure on utilities to deliver reliable service, OUC has demonstrated that they have placed great significance on meeting their expectations, for which they should be commended.
About PA Consulting Group
PA Consulting Group is a leading management, systems and technology consulting firm. Operating worldwide in more than 35 countries, PA draws on the knowledge and experience of 3,000 people, whose skills extend from the initial generation of ideas, insights and solutions all the way through to detailed implementation. This benefits-driven approach is founded on our strength in innovation, our responsiveness to our clients’ needs, and our unyielding focus on delivery. All of our work and support is based on deep sector insight and expertise, and we work across the private and public sectors, with particular strengths in energy, financial services, life sciences & healthcare, government & public services, manufacturing, defense and telecommunications.
Established in 1923 by a special act of the Florida Legislature, OUC—The Reliable One is the second largest municipal utility in Florida. OUC provides electric and water services to more than 200,000 customers in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties.
Go Back To The Listing