Outage MapOutage Map

View Outage MapOutages & Problems

As of 5:30 p.m., October 7, 2016, the outage map will only show the size and location of outages. Individual Estimated Time of Restoration (ETR) will not be provided until we have had time to assess the damage in our service territory. Thank you for your patience.

If you need to report an outage, click here or call Customer Service at 407-423-9018 (24 hours) in Orlando/Orange County and 407-957-7373 (24 hours) in St. Cloud/Osceola County.

Hurricanes and Major Storms

If a hurricane or storm causes large-scale power outages, OUC immediately launches our established restoration response plan. OUC will:

  • Evaluate the damage to our electric system
  • Begin restoring power to critical areas such as hospitals, police and fire stations and other emergency facilities
  • Make repairs that will restore power to the largest number of customers in the quickest and safest manner possible
  • Finally, repair damage that often affects only a few individual customers at each location