ATTENTION: myOUC will be unavailable from Saturday, December 16 at 7:45 p.m. until Sunday, December 17 at 12:45 a.m. due to scheduled upgrades and efficiency improvements. Thank you for your patience and understanding.

How does the program work once an initial payment is made?

Once an initial payment of $50.00 is made and applied to a customer’s account, the customer now has a credit balance of $50.00 assuming there were no outstanding charges or fees. OUC will view and pull actual consumption on a nightly basis and deduct the charge for usage from the customer’s credit balance which is then updated as a new balance. For example, if customer begins with $50.00 and used $3.00 of electricity on a given date the customer’s new credit balance is now $47.00.

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