Why didn't I receive a registration confirmation text message?

There are a few different scenarios that can cause a user not to receive a registration text message.

• Unsupported mobile carrier - At this time, OUC Outage Alerts is supported by all major mobile phone carriers and most others.


• Text messaging blocked - If your mobile carrier is supported, you may have a setting on your mobile phone's account that is blocking incoming text messages. Please contact your mobile provider to ensure that text messaging is enabled.


• Short code messaging blocked - If your mobile carrier is supported, you may have a setting turned on for your phone's account that is blocking short code messages. Short code messages are any messages that come from a short number such as 69682 (myOUC). Please contact your mobile carrier to change your account setting to allow short code messaging.