ATTENTION: myOUC will be unavailable from Saturday, December 16 at 7:45 p.m. until Sunday, December 17 at 12:45 a.m. due to scheduled upgrades and efficiency improvements. Thank you for your patience and understanding.

What type of text messages will I receive?

There are 3 basic types of text messages you may receive related to outages:

  • Initial outage alert if system generated or con‘firmation text if you reported. The Estimated Time of Restoration (ETR) will also be included if it is known at the time.
  • Updates if there is a significant change to the ETR before your power is restored.
  • Restoration alert once the power has been restored in your area or at your home.

Registering for Alerts water service will also allow you to receive restoration status alerts concerning the status of reported water issues for the registered premise.

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