Customer service
  Report a problem
 
Human resources
 
OUC phone numbers
  Payment locations
 
Service requests
 
Press and media
 
Vendor inquiries
 
Frequently Used OUC Phone Numbers

The following list offers a number of frequently requested OUC phone numbers. If you can't find what you are looking for, contact OUC's Customer Service Center for assistance.

Emergency service hotline
  • To report a power outage or water trouble, call 407.823.9150
    Available 24 hours

Customer service numbers  

  • For questions about your bill in Orlando and Orange County, call 407.423.9018
    Everyday, 7 a.m. to 7 p.m.
     
  • For questions about your bill in St. Cloud and Osceola County, call 407.957.7373
    Monday through Friday, 7:30 a.m. to 5:30 p.m.
     
  • To turn residential services off/on or to transfer service in Orlando and Orange County, call 407.423.9018
    Everyday, 7 a.m. to 7 p.m.
     
  • To turn residential services off/on or to transfer service in St. Cloud and Osceola County, call 407.957.7373
    Monday through Friday, 7:30 a.m. to 5:30 p.m.
     
  • To turn commercial services off/on or to transfer service, call 407.423.9018
    Monday through Friday, 7:30 a.m. to 5:30 p.m.
     
  • To report street light problems, call 407.737.4222
     
  • For tree trimming inquiries, call 407.423.9018
     
  • For water quality inquiries, call 407.823.9150
     
  • For all other OUC departments, call 407.423.9100
    Monday through Friday, 8 a.m. to 5 p.m.
Contact OUC's customer service center

If you have questions or need more information about your account or your utility service, simply contact our Customer Service Center for assistance.