Customer service
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Human resources
 
OUC phone numbers
  Payment locations
 
Service requests
 
Press and media
 
Vendor inquiries
 
Contacting OUC

Whether you have a question about your utility bill, a power outage to report or a request for other information, OUC wants to make it as easy as possible for you to find the right person to speak to. If you need to contact OUC for any reason, please use the directory below to find the phone and email information you need. Please review the entire list before making your selection. If you can't find what you are looking for, contact OUC's Customer Service Center for assistance.

Emergency service hotline
  • To report a power outage or water trouble, call 407.823.9150 (24 hours)
Customer service inquiries
  • For questions about your OUC account or bill, click here
  • For the different ways you can pay your OUC bill, click here
  • For service interruption questions, click here
  • To report street light problems, click here
  • For tree trimming inquiries, call 407.423.9018
  • For water quality inquiries, call 407.823.9150
OUC commercial services
  • To email OUCooling, click here
  • To email OUConvenient Lighting, click here
  • To email OUConsumption Online, click here
  • To email OUC Development Services, click here
OUC vendor inquiries
  • For OUC vendor inquiries or comments, click here
OUC.com services
  • For OUConvenient Billing questions or comments, click here
  • For SpeedPay questions or comments, click here
  • For general OUC.com questions or comments, click here

OUC departments

OUC media and press contacts Contact OUC's customer service center

If you have questions or need more information about your account or your utility service, simply contact our Customer Service Center for assistance.