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OUC Customer Service You can rely on OUC to provide friendly, responsive customer service. Meeting the changing needs of our electric and water customers is our top priority...whether
by phone, in person or online. Review the following for a variety of ways to
find the answers to your customer service concern.
Emergency service hotline
- To report a power outage or water trouble in
Orlando/Orange County, call
407.823.9150 (24 hours)
- To report a power outage in St. Cloud/Osceola
County, call
407.892.2210 (24 hours)
Customer service by phone
- For questions about your utility bill in
Orange County, call 407.423.9018
Everyday, 7 a.m. to 7 p.m.
- For questions about your utility bill in St.
Cloud/Osceola County, call 407.957.7373
Monday through Friday, 7:30 a.m. to
5:30 p.m.
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Commonly requested phone
numbers
Customer service in person
Customer service online
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