· Making a Mark
· OUC's Budget Billing
· Water Conservation Month
· Special Needs Registry
· Returned Check Policy

News and Information from OUC –The Reliable One | APR 2010

Making a Mark in Our Community
Open Houses to Show How to Save Energy and Money

We want you to know that OUC can provide the tools and information you need to take control of your utility costs. To learn what you can do to make your home or business more energy and water efficient, consider joining us at one of our upcoming open houses.

OUC representatives will be on hand to discuss everything from billing and payment options, conservation tips, cash-saving rebates and even utility myths. Can't make a meeting? Visit ReliablyGreen.OUC.com for information on energy and water saving programs and rebates

OUC's Budget Billing is Simple and Convenient

Wish you could predict how much you spend each month on utilities? OUC offers Budget Billing, a program designed to help customers avoid unpredictable bills by equalizing payments over the year. This free service helps you plan your monthly payments and keep your budgets balanced. To learn more about Budget Billing or to enroll in the program, please call Customer Service at 407.423.9018 or visit us online at www.ouc.com.

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National Drinking Water Week is May 2-8

Ensuring pure, great-tasting water is a top priority at OUC and the reason we’ll be joining the American Water Works Associat on in celebrating Drinking Water Week on May 2-8. OUC’s delicious tap water starts with a pristine, well-protected source: the Lower Floridan Aquifer. OUC then treats this water with ozone, the strongest disinfectant available, to ensure the highest quality and best tasting water. Visit www.ouc.com to learn more about your drinking water.

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Special Needs Registry

With hurricane season on the horizon, persons with disabilities, medical or mobility problems need to make sure they are registered with the Special Needs Program. Your county’s Special Needs Program provides transportation assistance and special medical shelters during disaster situat ons. To sign up or to learn more, Orlando and Orange County residents should contact the Orange County Special Needs Program at 407.836.9319. Registration informat on should be updated annually or as the registrant’s needs change.

Say goodbye to old, energy-guzzling appliances and say hello to lower utility costs. From April 16-25, the State of Florida’s ENERGY STAR Appliance Rebate Program will reward consumers who replace older, inefficient appliances with ENERGY STAR qualifed ones that use less energy and water. Six residential appliances qualify for the 20 percent rebate: refrigerators, freezers, washing machines, dish washers, room air conditioners and gas tankless water heaters. To be eligible for rebates from the State of Florida, purchases must be made during April 16-25. Trade in your old appliance to qualify for an additional $75. To learn more, visit www.ouc.com.

Changes to Returned Check Policy

OUC wants to inform customers who pay their OUC bill by check or are enrolled in the automatic withdrawal program – Rely-A-Pay – that the collect on of returned checks may be handled by a third party and electronically debited for full value plus the state allowable returned check fee. Please note, more than two instances of returned checks will result in automatic cancellation from Rely-A-Pay. For more bill payment options, visit www.ouc.com.

OUC Celebrates Earth Day

Stop by the OUC booth for conservat on t ps from the experts at the 5th Annual Central Florida Earth Day from 10 a.m. to 6 p.m. at Lake Eola. OUC representat ves will be on hand to answer quest ons on how to improve the effi ciency of your home or business and which improvements will result in the biggest savings.

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