ATTENTION: All OUC offices, including our Customer Service Centers, are closed Monday, May 29th in observance of Memorial Day. We’ll return to normal business hours on Tuesday, May 30th. Disconnects for non-payment will be suspended during this time for both traditional and OUC Power Pass customers. You can still make payments, report outages and use other self-service features by logging-in to your myOUC online profile or by using our 24-hour outage reporting line at 407-423-9018 in Orlando and Orange County or 407-957-7373 in St. Cloud and Osceola County.

Portable Water Meter

Notice of New Reading Dates
Beginning June 2017, dates for monthly portable self-reported meter readings will change. The new reading dates are due between the 20th and 25th of the month. To ensure your account is accurate, please self-report meter readings no later than the 25th of the month.

View the Flyer

OUC provides portable water meter rentals for construction and other temporary situations in the OUC service area where normal service is not reasonable.

The portable meter measures the amount of water used, which is then billed to the customer on a monthly basis. Portable meters on hydrants are equipped with reduced pressure backflow prevention devices that are to remain installed at all times. These are required to protect the water system from contamination. If the portable meter will be mounted on a truck, the backflow prevention assembly will not be provided, since the trucks are required to have an approved air gap installed and inspected by OUC within 15 days of pick up.

Request Portable Water Meter (Must complete & submit form to get started)

Submit Monthly Portable Meter Reading

It is the responsibility of the customer to provide a reading for the portable water meter. The meter should be read between the 27th and 2nd of each month. Failure to report monthly meter readings will result in a non-refundable penalty of $140 per occurrence.


Contact Information

10 digits. No special characters. (ex. 5559991111)

Meter Information

Note: If you do not know your Service/Tag Number, please call Business Services at 407-423-9018.