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How To Read Your Orlando/Orange
County OUC Bill Use the example bill below to better understand how to interpret your electric and water bill. For a brief description
of each item, simply click on the number below.
1- Account Number
Use this 10 digit number
whenever you contact us about your account.
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2- Consumption History
Compares present monthly use
with last year's.
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3- OUC Meter Reading
Arranged vertically to make
it easier to calculate total usage.
The number of days billed is listed here, too.
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4- OUC Electric Bill
This is based on the number
of kilowatt hours (KWH) used during the
billing cycle multiplied by an energy charge and fuel charge, plus a fixed monthly
customer charge.
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5- OUC Water Bill
This is based on a fixed usage
charge per each 1,000 gallons
(KGAL) of water used during the present
billing cycle multiplied by the corresponding consumption charge, plus a fixed monthly
customer charge.
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6- Other Agencies' Charge
This statement also contains
the bill for certain fees and taxes charged
by the City of Orlando, Orange County, and
other state and local government
agencies. Please contact these
agencies for information about their
charges. The Gross Receipt Tax applies to
electric charges only.
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7- The Bottom Line
Easy to read monthly total
payment information...the total charges due, including any credits or past
due amounts.
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8- Due Date Reminder
Payment is due in our office on or before this date.
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9- For Your Records
Helps you keep track of your bill payments.
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10- Message Area
For notice about the status of your account. For
example, a deposit amount on your account would be listed here.
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11- Optional Account Items
Billing information about
optional OUC programs. You can even choose
to help your neighbors through OUC's
Project CARE, a utility assistance fund
designed to aid other customer in
emergencies. Once you sign up for
Project CARE, you can make a tax deduction
monthly when you pay your utility
bill. To sign up, call 407.423.9018.
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12- Useful Information
Information about programs and services
OUC offers for convenience and to help save
you money.
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