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Paying Your OUC Bill

At OUC, we know that convenience is important to our customers. That's why we make it as easy as possible for you to manage your OUC account...in person, over the phone or online. Whether you want to pay your OUC bill, review your billing history, request a transfer of service or just learn more about OUC's reliable utility services, you'll find the answers you need right here.

Pay your bill in person

Even if you don't live close to one of OUC's administrative centers, we make it easy for you to pay your OUC bill in person at dozens of convenient locations around Orange and Osceola counties. In observance of the Fourth of July holiday, OUC's customer service operations will be closed Friday, July 3 and Saturday, July 4. locations

Pay by Check with OUC e-Check

OUC has introduced a new online Pay-by-Check that is free and easy to use. Payments can be charged to your checking account by using OUC's web site or automated telephone system. pay with e-Check

Pay by Credit Card with SpeedPay

OUC has introduced an easy-to-use system for customers to pay their bills with a credit card or an ATM debit card.  SpeedPay, an independent service provider, now processes all credit and debit card payments made to OUC.  With SpeedPay, you can conduct your transaction over OUC's web site or over the phone. Payments can be charged to your Visa, MasterCard or Discover card. You can now also charge your payment to your ATM debit card. Please keep in mind that SpeedPay charges a $5.95 convenience fee for each transaction.

Pay with SpeedPay's secure service or dial 866.243.7083 (toll free). Be sure to have your OUC account number ready, as well as your credit or debit card.

Due to the increased volume of credit and debit card transactions and associated processing costs, OUC is no longer able to offer this service at no charge. With SpeedPay's automated service, however, you can enjoy the convenience of paying your utility bill online or by phone, at any hour of the day. pay with SpeedPay

Pay automatically with Rely-A-Pay

Imagine paying your utility bill without ever having to write a check, lick a stamp or wait in line. That's what you'll get with Rely-A-Pay. When you enroll in the Rely-A-Pay program, OUC will automatically deduct your monthly bill from your bank account. It's that simple. more

Pay your bill by U.S. mail

As always, you can still mail your payment to OUC for prompt processing. Checks or money orders should be made payable to OUC. Always write your account number on your check or money order. Never mail cash.

OUC customers in Orange County (including Orlando) should mail payments to:
OUC – The Reliable One, PO Box 4901, Orlando, FL 32802-4901

OUC customers in Osceola County (including St. Cloud) should mail payments to:
OUC – The Reliable One, PO Box 31304, Tampa, FL 33631-3304