News & Announcements

Hurricane Matthew Media Advisory- Friday, October 7, 1:15pm

Oct 07, 2016

ORLANDO – OUC crews and additional out-of-state resources are now mobilized and actively responding to power outages within Orange and Osceola Counties. As of 1:15 p.m. we have about 18,000 customers without power. We have had additional strong feeder bands that have caused outages within the last few hours. However, those outage numbers will drop quickly soon as we continue to send crews out.

Before the storm hit, OUC brought in hundreds of additional resources including line technicians and tree trimmers from as far as Texas and Pennsylvania.

Customers should continue to report outages to 407-423-9018 in Orlando/Orange County and 407-957-7373 in St. Cloud / Osceola County and only need to call once, preferably from their registered phone number.

If customers have overhead service, they may have a damaged weather head. If that is the case, they will need to get a contractor to make those repairs. We have preferred, vetted contractors on at OUC.com/stormcenter.  This site will always be updated with latest information.

We will send additional restoration updates as necessary.

About OUC—The Reliable One

Established in 1923 by a special act of the Florida Legislature, OUC—The Reliable One is the second largest municipal utility in Florida. OUC provides electric and water services to 240,000 customers in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties. Visit www.ouc.com to learn more about our commitment to reliability, affordability and sustainability.