ATTENTION: There is a new scam targeting OUC customers. The scam uses a computer-generated call that looks and sounds like it is from OUC and tells customers they will be disconnected if an immediate payment is not made. REMEMBER: OUC has legitimate ways for you to interact with us. Your OUC bill or online account has the information you need to find your balance. You can make a payment online or visit www.ouc.com/waystopay for other options including third-party payment locations. If you receive a call requesting payment, the safest thing to do is to hang up and call 407-423-9018 (Orlando/Orange County) or 407-957-7373 (St. Cloud/Osceola County). An OUC representative will NEVER take your credit card or banking information over the phone and will NEVER instruct you to use a pre-paid card for payment.

ATENCIÓN: Hay una nueva estafa que apunta a los clientes OUC. La estafa utiliza una llamada generada por ordenador que se ve y suena como si fuera de OUC y le dice a los clientes que serán desconectados si no se realiza un pago inmediato. Recuerde: OUC tiene maneras legítimas para que usted interactúe con nosotros. Su factura OUC o cuenta en línea tiene la información que necesita para encontrar su saldo. Usted puede hacer un pago en línea o visite www.ouc.com/waystopay para otras opciones incluyendo ubicaciones de pagos de terceros. Si recibe una llamada solicitando el pago, lo más seguro es colgar y llamar 407-423-9018 (Orlando/Orange County) o 407-957-7373 (St. Cloud/Osceola County). Un representante de OUC nunca tomará su tarjeta de crédito o información bancaria por teléfono y nunca le indicará que use una tarjeta pre-pagada para el pago.

 ATTENTION: myOUC will be unavailable Saturday, April 28 at 8:00 p.m. until Sunday, April 29 at 1:00 a.m. due to scheduled upgrades and efficiency improvements. Thank you for your patience and understanding.

News & Announcements

OUC VP to Serve as President-Elect of FMEA Board of Directors

Jul 27, 2016

TALLAHASSEE, FL – Members of the Florida Municipal Electric Association (FMEA) have elected OUC Vice President of Legislative, Regulatory & Compliance Chip Merriam as president-elect of the organization’s board of directors.

Board members participate in regular meetings held across the state and are charged with setting the overall direction of the organization,” said Barry Moline, FMEA’s executive director.  “Chip has established himself as a strong leader on utility issues not only in Orlando, but throughout the state of Florida. We’re honored to have him serve as our president-elect.”

I appreciate the opportunity to serve on this important board,” said Merriam. “This organization is helping our state’s electric industry stay at the forefront of the nation by keeping its members informed on legislative issues and providing safety, training and customer service resources.”

He added, “Vince Lombardi once said, ‘Individual commitment to a group effort – that is what makes a team work, a company work, a society work, a civilization work.’  FMEA has brought utilities from across the state together and that group effort is assuring that our work remains focused on the consumer.

Merriam brings a wealth of experience having served for 20 years as Deputy Executive Director, Water Resources for the South Florida Water Management District and the last seven as OUC’s Vice President responsible for managing energy and water regulatory and compliance matters. He is heavily involved in planning and policy development at both the state and federal levels.

About OUC—The Reliable One
Established in 1923 by a special act of the Florida Legislature, OUC—The Reliable One is the second largest municipal utility in Florida. OUC provides electric and water services to 240,000 customers in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties. Visit www.ouc.com to learn more about our commitment to reliability, affordability and sustainability.

About FMEA – Florida Municipal Power Association
The Florida Municipal Electric Association (FMEA) represents the unified interests of 34 public power communities across the state, which provides electricity to more than 3 million of Florida’s residential and business consumers.