News & Announcements

OUC Warns Customers About Phony Collections Calls

Sep 26, 2013

Scammers targeting small businesses, demanding payment

ORLANDO – OUC—The Reliable One wants customers to be aware of a scam where callers claiming to be from OUC are targeting small businesses and attempting to collect payments and threatening to turn off service. Customers should beware of messages left with a call-back number of 1-866-438-0243.

OUC reminds customers that we never ask for credit card or banking information over the phone or via email. Customers who have doubts about the legitimacy of any call from OUC, especially one in which payment is requested, should contact OUC directly at customerservice@ouc.com or 407-423-9018 in Orlando or 407-957-7373 in St. Cloud.

If you receive a phone call, email or other communication claiming to be from OUC and requesting payment or other personal information, such as your social security number, username or password, do not provide it and do not click on any links or respond in any manner. Please contact OUC and your local law enforcement agency.