ATTENTION: There is a new scam targeting OUC customers. The scam uses a computer-generated call that looks and sounds like it is from OUC and tells customers they will be disconnected if an immediate payment is not made. REMEMBER: OUC has legitimate ways for you to interact with us. Your OUC bill or online account has the information you need to find your balance. You can make a payment online or visit www.ouc.com/waystopay for other options including third-party payment locations. If you receive a call requesting payment, the safest thing to do is to hang up and call 407-423-9018 (Orlando/Orange County) or 407-957-7373 (St. Cloud/Osceola County). An OUC representative will NEVER take your credit card or banking information over the phone and will NEVER instruct you to use a pre-paid card for payment.

ATENCIÓN: Hay una nueva estafa que apunta a los clientes OUC. La estafa utiliza una llamada generada por ordenador que se ve y suena como si fuera de OUC y le dice a los clientes que serán desconectados si no se realiza un pago inmediato. Recuerde: OUC tiene maneras legítimas para que usted interactúe con nosotros. Su factura OUC o cuenta en línea tiene la información que necesita para encontrar su saldo. Usted puede hacer un pago en línea o visite www.ouc.com/waystopay para otras opciones incluyendo ubicaciones de pagos de terceros. Si recibe una llamada solicitando el pago, lo más seguro es colgar y llamar 407-423-9018 (Orlando/Orange County) o 407-957-7373 (St. Cloud/Osceola County). Un representante de OUC nunca tomará su tarjeta de crédito o información bancaria por teléfono y nunca le indicará que use una tarjeta pre-pagada para el pago.

 ATTENTION: myOUC will be unavailable Saturday, April 28 at 8:00 p.m. until Sunday, April 29 at 1:00 a.m. due to scheduled upgrades and efficiency improvements. Thank you for your patience and understanding.

News & Announcements

OUC's Commitment to Safety Earns Award

Apr 04, 2012

ORLANDO –The Florida Municipal Electric Association (FMEA) awarded OUC–The Reliable One with a first-place Safety Award for continued commitment to safe work practices during the past year.

“At OUC, safety is a top priority. While we strive to be The Reliable One, we also must be The Safe One,” OUC General Manger & CEO Ken Ksionek said. “Every day we stress the importance of making sure our employees return home safely to their families.”

OUC was awarded first place in category E, which comprises utilities with 1,000,000 to 2,499,999 man-hours worked. This recognition reflects OUC’s commitment to protecting workers’ safety, while also ensuring reliable electric service to the customers. In an industry where serious injuries and fatalities are inherent, safety training is the best line of defense in preventing accidents and saving lives.

For the past 25 years, FMEA has recognized the efforts of Florida’s municipally owned utilities to stress worker safety as the No. 1 priority. Utilities are placed into categories according to their total man-hours worked, and rewarded for the most incident-free records. The incidence rate used to judge utilities was based on the number of work-related reportable injuries or illnesses compared to the total number of worker-hours during 2011, as defined by the Occupational Safety and Health Administration (OSHA).

Awards were presented March 31 at the FMEA Annual Safety and Florida Lineman Competition Awards banquet in Gainesville. Lead Line Technician Chris Wohlfart (pictured, front row, far left) accepted the award for OUC. The banquet was the culmination of a two-day event that included technical skills training and the 12th annual Florida Lineman Competition. OUC’s team of line technicians James Alexander, Richard Boley and Chris Hosier placed first overall in the competition.

OUC–The Reliable One

Established in 1923 by a special act of the Florida Legislature, OUC—The Reliable One is the second largest municipal utility in Florida. OUC provides electric and water services to nearly 225,000 customers in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties. Visit ouc.com to learn more about our commitment to reliability, affordability and sustainability. 

About FMEA:

The Florida Municipal Electric Association (FMEA) represents the unified interests of 34 public power communities across the state that provide electricity to more than 3 million of Florida’s residential and business consumers. Visit publicpower.com for more information.