News & Announcements

OUC Launches Improved Online Bill Service, Homepage Design

Jan 15, 2012

OUC is happy to announce several exciting changes to, including a new and improved online bill service that makes it easier and faster than ever for you to manage your online account. We’ve added a secure log-in box directly on our homepage to streamline the log-in process and get you right to your account and the information you need.

If you're an Orlando/Orange County customer, you'll be able to log into the new service that let’s you find what you need at a glance. We've created a new myOUC account page that displays the most useful links on one screen. Once logged in, you’ll find a one-stop location to view your statement, select a payment option or find other important links to help you manage your online account. You’ll no longer have to click through multiple pages to find what you’re looking for.

If you're a St. Cloud/Osceola County customer, click the St. Cloud link in the myOUC log-in box to be taken to the St. Cloud sign-in page and log in with your existing username and password. OUC will be upgrading the St. Cloud online account system in the coming year and we will notify you in advance when that occurs.

If you already have an online account, you will be prompted to create a new password and select three security questions the next time you log in. Going forward, this will be the only username and password you will need to access or update your online OUC account.

Please note, by signing up for an online account, you will NO LONGER RECEIVE A PAPER STATEMENT from OUC. Your OUC statements will arrive via email each month and you may view your statement online any time by logging into your account. While you will not receive a paper bill from OUC, you can always print a copy when viewing your statement online.

* Please note if you are trying to log in from our mobile site, you will need to activate the full site.