ATTENTION: There is a new scam targeting OUC customers. The scam uses a computer-generated call that looks and sounds like it is from OUC and tells customers they will be disconnected if an immediate payment is not made. REMEMBER: OUC has legitimate ways for you to interact with us. Your OUC bill or online account has the information you need to find your balance. You can make a payment online or visit www.ouc.com/waystopay for other options including third-party payment locations. If you receive a call requesting payment, the safest thing to do is to hang up and call 407-423-9018 (Orlando/Orange County) or 407-957-7373 (St. Cloud/Osceola County). An OUC representative will NEVER take your credit card or banking information over the phone and will NEVER instruct you to use a pre-paid card for payment.

ATENCIÓN: Hay una nueva estafa que apunta a los clientes OUC. La estafa utiliza una llamada generada por ordenador que se ve y suena como si fuera de OUC y le dice a los clientes que serán desconectados si no se realiza un pago inmediato. Recuerde: OUC tiene maneras legítimas para que usted interactúe con nosotros. Su factura OUC o cuenta en línea tiene la información que necesita para encontrar su saldo. Usted puede hacer un pago en línea o visite www.ouc.com/waystopay para otras opciones incluyendo ubicaciones de pagos de terceros. Si recibe una llamada solicitando el pago, lo más seguro es colgar y llamar 407-423-9018 (Orlando/Orange County) o 407-957-7373 (St. Cloud/Osceola County). Un representante de OUC nunca tomará su tarjeta de crédito o información bancaria por teléfono y nunca le indicará que use una tarjeta pre-pagada para el pago.

 ATTENTION: myOUC will be unavailable Saturday, April 28 at 8:00 p.m. until Sunday, April 29 at 1:00 a.m. due to scheduled upgrades and efficiency improvements. Thank you for your patience and understanding.

News & Announcements

OUC, Orange County Expand Landfill Gas Project

Sep 21, 2011

ORLANDO - OUC recently completed an expansion of one of the state’s most successful renewable energy projects – a landfill gas-to-energy facility at the Orange County Landfill.

Located in east Orange County, the new five-mile pipeline delivers methane gas from the landfill to the Stanton Energy Center’s coal-fired generation units, where it is converted to clean energy that can power thousands of homes.

At its peak, the facility is expected to provide enough fuel annually for 22 Megawatts of electricity, or enough to power about 16,000 homes. A win-win for OUC and the County, the project reduces the amount of methane gas released into the atmosphere and offsets thousands of tons of coal needed at Stanton.

OUC and Orange County have worked together to harness landfill gas for energy since 1998. 

OUC–The Reliable One

Established in 1923 by a special act of the Florida Legislature, OUC—The Reliable One is the second largest municipal utility in Florida. OUC provides electric and water services to more than 221,000 customers in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties.