Account Summary

The new myOUC Account Summary page makes managing your account easier than ever.

Online Bill Payments

Learn about the different ways you can pay your bill online.

Update Your Personal Info

Easily update mailing addresses, phone numbers, emails, and more.

myOUC Wherever You Are

Access the same important information on your phone, tablet, or computer.

Manage My Account

Log in to view and pay your bill, update your info and more.

Residential Rebates Information

Incentives for making your home more efficient.

Start, Stop, Move

It's easy to start, stop or move services.

In-Home Energy & Water Audits

Find out how to improve your home's efficiency

Vertical Real Estate & Attachments

For your company's communication deployment plan

The OUC Business Service Center

Designed to assist mid-sized and large commercial customers.

OUConvenient Lighting & OUCooling

Lighting and Cooling Solutions

Service Rates & Costs

Find the current rates schedule for your business

OUC Solar Solutions

The world’s solar landscape is expanding.

Community Involvement & Educational Programs

OUC believes in strengthening our community.

Electric Vehicles

Making Central Florida a national leader in EV readiness.

For Teachers & Students

Educational resources for teachers and kids.

News & Announcements

Access our archive of new releases, feature stories and more.

Careers at OUC

Find out if a career at OUC might be right for you.

Investor Relations

OUC strives to make public information readily available.

The History of OUC

Standing out as The Reliable One since 1923.

Storm Center

What Should You Be Doing?

Stay Connected

Stay Connected

Stay connected to OUC's social media on Twitter, Facebook, and OUC's Newsroom for updates and announcements.

Enroll in Outage Alerts

Enroll in Outage Alerts

Keep informed of electric outages and water problems in your area. Register by texting REG to 69682 (myOUC) or log in to myOUC.

Learn More
Update Contact Info

Update Contact Info

Please log in to your myOUC account and verify that your contact information, including phone number and email address, are correct so that we can get information to you quickly.

Are You Experiencing an Outage or Problem?

Report an Outage

Report an Outage

Three easy ways to your outage:

  • Via Text: Text OUT to 69682 (myOUC)
  • Online: Log In to myOUC
  • Via Phone: Use our 24-hour outage reporting line by calling 407-423-9018.

Visit OUC's Outage Map

Check for outages in your area on our Outage Map.

View Map

Storm events can cause damage that will prevent your power from being restored, even though OUC has made all the necessary repairs to circuits in your area.

Be sure to check the following items

Circuit Breaker

Check Circuit Breakers

Find the breaker panel in your home and turn off every breaker. Then, reset the main breaker, which may be located outside near your electric meter. Return to the breaker panel inside your home and turn each breaker back to the on position.

Weatherhead

Check Your Weatherhead

If you are without power, your weatherhead or meter base may have been damaged. It is the homeowners responsibility to have a licensed electrician perform these repairs. To learn more about this type of damage and your responsibility, click here.

Generator

Be Safe Around Generators

Portable generators can produce high levels of carbon monoxide. if not used properly, they can cause carbon monoxide poisoning, electric shock or fire. Review our generator safety tips to keep you and your family safe this season.

Flooding

Electrical Safety and Flooding

It's important to remember that electricity and water are a dangerous combination. Avoid standing water as it could potentially be energized with electrical current from downed powerlines and other electrical equipment. If your home is impacted by flooding following a storm please take extreme caution and notify OUC immediately.

Storm Resources

Hurricane Guides